Managing Change and the Unexpected - Improvisation Skills and Mastering the Moment

Why Improvisation?

Today’s business environment has accelerated tremendously in recent years assisted by new technologies and social communication. However, direct individual and group communication is as critical as ever and today’s most successful managers and sales people rely on a critical set of collaborative tools for adapting to this ever-changing landscape – improvisational theatre communication techniques. This collaborative and bonding approach will focus on engaging and connected conversations, meeting management, time management and a collective team approach to problem solving and issues resolution.

The 5 Keys we cover are:

The Environment

Practicing improvisational techniques will allow you to quickly analyze changing environmental conditions and communicate quickly and effectively within them. Improvisational managers enhance their ability to interpret their ever-changing environment. 


Improvisational Planning and structure

While it is true that improvisational training necessitates spontaneity of action and a high level of intuition, all great improvisation begins with a base of knowledge and experience to draw upon. Most folks view an improvisational moment as one that is unstructured and “out of control” but in fact “planning and executing a well-defined process when improvising are critical for success”. 


The Relationship - Leaders and Followers

A relationship always exists between communicators. When practicing improvisational skills, individuals agree to accept each others initiations and completely commit to the reality that they create for each other without a moment’s hesitation. A tenant of improvisation is that each person must hold each other in mutual trust, reliance and respect. 



Creatively managing the unexpected inevitably involves taking risks. Respect and empathy are critical at these times and it is necessary to have supportive team members who are operating with “good intentions”, accepting and having apathy for the risk-taker. This is a road-block that often hampers teams from functioning at a high level. Improvisational training embraces the tension that exists when you are operating freely within the structure that is the breadth of your experience and knowledge.


Teamwork - The Common Goal

To improvise successfully, it is critical that your team operate from a foundation of trust and respect. You must also have a high degree of overall team ability. A fundamental premise of improvisation is to identify the common goal and to build on each others ideas. Everyone must be committed to the success of their colleagues, both individually and collectively. This commitment to one another motivates excellent performance.