Managers Guide to Coaching

Feedback Techniques to get the Best from your Employees


Giving impactful feedback and consistent coaching are critical responsibilities of all managers, but what is the best way to communicate well-intentioned requests, lessons and suggestions to others?

Various techniques and approaches exist but ultimately, the best managers have a coaching style which is based on a number of specific individual factors – all of which greatly impact how the information is perceived and managed.  

In this managerial workshop, we explore some of the different feedback techniques and proven coaching practices that can strengthen relationships, bolster trust and commitment and reap the benefits of open and good-intentioned communication.  



  • Explore methods for building trust and acceptance from the person receiving the coaching
  • How to use questions effectively and how to strike the right balance to achieve top performance
  • Examine opportunities for continuous timely feedback as opposed to calendar established evaluations.
  • Examine the pitfalls which are common to coaching and ways to overcome them
  • Ways to eliminate unreliable coaching behavior and how to have open conversations which demonstrate a supportive team atmosphere to enable necessary behavioral change.
  • Dealing with resistance and how to work through push-back from employees
  • Case studies and real life work examples with the object of developing action plans for moving forward.


  • Real solutions to pressing issues
  • A 5-step coaching model to be referenced for workplace application
  • Renewed confidence to make the changes necessary with employees
  • A better understanding of how we can partner with others to improve unsatisfactory performance
  • A better idea of how coaching can be combined with other leadership skills to improve the morale and employee performance


  • Executives
  • Directors and Managers seeking to enhance Coaching skills


This program can be conducted for any group size. Each trainer can accommodate up to 18 participants – larger groups will require multiple workshops or additional trainers for the single event.


One day